Cloud Managed Support

Technical expert support when you need it most

Expand what's possible by leveraging our dedicated Technical Admin support to maintain and manage your cloud infrastructure.

Get access to a named expert who will provide ongoing support at the desired capacity

Get functional or technical capabilities based on your unique environment and needs

Our team works closely with customer stakeholders to implement solutions and provide guidance

Applications Errors and Outages

We are on board to help your team effectively troubleshoot any application error or outages that may occur due to configuration issues, incompatibilities, or other causes.

Performance Issues

Our support provides insights into underperforming or slow-to-respond applications. We ensure your tools are running at maximum efficiency, and also make recommendations on optimizations for capacity.

Upgrades

We assess and execute version upgrades as desired. Upgrades are scoped based on the level of effort required, and varies depending on the customer's installation and configurations.

Cloud expertise that's certified

Cloud Migration Case Study

Watlow's Atlassian Suite on Cprime Managed Hosting - Powered by AWS Watlow migrated their Atlassian tool suite to Cprime’s managed hosting service due to space/storage limitations imposed on Atlassian’s cloud-based instances. The migration allowed a more desirable security solution of...